• What types of coasters do you offer?

We offer a variety of coasters including custom designs, themed sets, and personalized options. Our materials range from wood and cork to ceramic and metal.

• Can I request a custom design?

Yes! We specialize in custom designs. Simply provide us with your design or idea, and we’ll work with you to create the perfect coaster set.

• How do I care for my coasters?

Our coasters are designed to be durable and easy to care for. For wood and cork coasters, simply wipe them with a damp cloth. Ceramic and metal coasters can be hand-washed with mild soap and water.

• How do I place an order?

You can place an order directly through our website. Browse our collections, add your desired items to the cart, and proceed to checkout.

• What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment methods.

• Can I change or cancel my order after it has been placed?

If you need to change or cancel your order, please contact us within 24 hours of placing your order. We’ll do our best to accommodate your request.

• Do you offer international shipping?

Yes, we ship worldwide. Shipping costs and delivery times will vary depending on the destination.

• How long will it take to receive my order?

Orders typically process within 2-3 business days. Delivery times vary based on location and shipping method chosen at checkout.

• How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or through the carrier’s website.

• What is your return policy?

We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Custom orders are non-refundable unless there is a defect.

• How do I initiate a return?

To initiate a return, please contact our customer service team with your order number and reason for return. We’ll provide you with instructions on how to proceed.

• When will I receive my refund?

Refunds are processed within 7-10 business days after we receive and inspect the returned items. You will be notified via email once your refund has been issued.

• How can I contact customer service?

You can reach our customer service team via email at sales@coasterhub.net or by phone at 0777137980 | 0777137460 Our office hours are Monday to Friday, 9 AM to 5 PM (EST).